Frequently Asked Questions
Can't find what you're looking for? Here are some of our most frequently asked questions. Hope it helps!
Who is eligible to get help from MACS?
Individuals and families who are in need of emergency assistance and live in the Marshall School District or have children attending Marshall Public Schools are eligible.
When is your pantry open?
Our pantry is open by appointment only. You must call and leave a message including your phone number. We will call you and make an appointment to get you a food box.
How do I get in touch with MACS?
Use our contact page or call us at (269) 781-2954.
Why must I leave a message when I call for help?
We do not have a store front or office. There is no one available to take your call. All messages must be left on our answering machine. Please speak slowly and clearly, especially if you are using a cell phone. All calls will be returned within 24 hours if you leave your phone number and we are able to understand your message.
How long before you will return my call?
All calls will be returned within 24 hours if we are able to understand you message.
What will I receive in my food box?
Our food boxes offer a wide variety of non-perishable food items. You will also receive a coupon to Save-A-Lot for milk, eggs, and bread.
Will you help pay for my rent?
We only help pay for emergency housing needs, such as loss of power for several days, house fire, etc. We do not make rental payments.
Are you a Christian organization?
Several local churches are represented on our Board of Directors, but we are not governed by them.
Is MACS a government agency?
No, we are an independent non-profit agency run by a Board of Directors made up of volunteers from local churches, schools & the community.
Do you take donations?
We always appreciate donations of non-perishable food and money. We do NOT accept donations of clothing or household items. In October & November we do a coat drive to collect new and gently used winter coats, jackets, snowsuits, and snow pants in all sizes for the winter. We also collect new toys, warm winter hats, gloves, mittens & scarves for our Christmas baskets in December.
What goes further at MACS: food or money donations?
Because we help people with a variety of needs very dollar donated helps us to not only provide food, but other necessities for those in need in an emergency. However, food donations provide our pantry with the important variety we need to give out food boxes to individuals and families facing food insecurity.
Are my donations tax deductible?
Yes, We are a 501(c)3 non-profit.
How do you know who needs help?
Recommendations and requests for assistance come from the local police, fire department, schools, hospital, churches, concerned neighbors and relatives, or the individual themselves.
How can I volunteer?
Volunteers are an important part of our organization. Arranging a food drive, coat collection, or money raising event is always greatly appreciated! Give us a call at (269) 781-2954.
Individuals and families who are in need of emergency assistance and live in the Marshall School District or have children attending Marshall Public Schools are eligible.
When is your pantry open?
Our pantry is open by appointment only. You must call and leave a message including your phone number. We will call you and make an appointment to get you a food box.
How do I get in touch with MACS?
Use our contact page or call us at (269) 781-2954.
Why must I leave a message when I call for help?
We do not have a store front or office. There is no one available to take your call. All messages must be left on our answering machine. Please speak slowly and clearly, especially if you are using a cell phone. All calls will be returned within 24 hours if you leave your phone number and we are able to understand your message.
How long before you will return my call?
All calls will be returned within 24 hours if we are able to understand you message.
What will I receive in my food box?
Our food boxes offer a wide variety of non-perishable food items. You will also receive a coupon to Save-A-Lot for milk, eggs, and bread.
Will you help pay for my rent?
We only help pay for emergency housing needs, such as loss of power for several days, house fire, etc. We do not make rental payments.
Are you a Christian organization?
Several local churches are represented on our Board of Directors, but we are not governed by them.
Is MACS a government agency?
No, we are an independent non-profit agency run by a Board of Directors made up of volunteers from local churches, schools & the community.
Do you take donations?
We always appreciate donations of non-perishable food and money. We do NOT accept donations of clothing or household items. In October & November we do a coat drive to collect new and gently used winter coats, jackets, snowsuits, and snow pants in all sizes for the winter. We also collect new toys, warm winter hats, gloves, mittens & scarves for our Christmas baskets in December.
What goes further at MACS: food or money donations?
Because we help people with a variety of needs very dollar donated helps us to not only provide food, but other necessities for those in need in an emergency. However, food donations provide our pantry with the important variety we need to give out food boxes to individuals and families facing food insecurity.
Are my donations tax deductible?
Yes, We are a 501(c)3 non-profit.
How do you know who needs help?
Recommendations and requests for assistance come from the local police, fire department, schools, hospital, churches, concerned neighbors and relatives, or the individual themselves.
How can I volunteer?
Volunteers are an important part of our organization. Arranging a food drive, coat collection, or money raising event is always greatly appreciated! Give us a call at (269) 781-2954.